Gardeners Camden Accessibility Commitment

We at Gardeners Camden are committed to making gardening services accessible to all users, including people who use assistive technologies. This accessibility statement explains how our Camden gardeners' online materials and customer-facing digital content meet recognised standards, what features are in place to support inclusive access, and how to request further assistance. Our aim is to support everyone seeking gardening services in Camden and the surrounding areas.

Our content is designed with WCAG 2.1 AA compliance in mind. We follow established accessibility principles to ensure that text, images, controls and interactive elements are perceivable, operable, understandable and robust. Wherever possible, we use clear structure, semantic markup and meaningful headings so that gardeners in Camden and visitors can navigate efficiently.

We prioritise support for screen readers and assistive tools. Headings and lists are structured so that screen-reader users can scan sections quickly. Alternative text, descriptive link labels and ARIA where appropriate help present information about our gardening services in Camden. We also avoid ambiguous link text and provide context so users know where navigation will lead.

Keyboard navigation is a core part of our approach. Interactive elements such as forms, booking controls and menus are reachable and operable using the keyboard alone. Focus order is logical, visible focus indicators are provided, and skip links are used where appropriate to help users move directly to primary content or service sections offered by Camden gardeners.

Features we provide include:

• Clear, consistent headings and landmarks to aid navigation
• Keyboard-accessible controls and logical tab order
• Screen-reader friendly labels and alternative text for images
• Readable fonts, adjustable text sizes and sufficient colour contrast

We continually test pages and resources used by gardeners in Camden to identify barriers. Testing combines automated tools and manual checks, including screen-reader walkthroughs, keyboard-only navigation tests, and reviews for contrast and semantic correctness. When new features are introduced, accessibility is considered at the design stage.

While we strive for compliance with WCAG 2.1 AA, some content may not yet meet every criterion. Examples include legacy documents or third-party widgets where we have limited control. In such cases we work to provide accessible alternatives and to improve those elements as part of our ongoing accessibility plan.

We aim for an inclusive experience for people seeking gardening services in Camden, whether they are browsing service descriptions, checking availability or requesting quotes. Our content emphasizes plain language, meaningful labels and reduced complexity to help people with cognitive or learning disabilities access information about Camden gardeners.

If you encounter an accessibility barrier while using materials related to Gardeners Camden or the Camden gardener listings, please make an accessibility request. We will acknowledge and respond in a timely manner and provide a suitable alternative format or assistance. Requests are handled by our accessibility coordinator through official channels; please use the organisation's designated accessibility contact route to submit requests.

We review this accessibility statement regularly and document improvements to ensure gardeners in Camden continue to receive accessible information. Planned updates include extended testing across devices, improved captions and transcripts for multimedia where applicable, and further work to make third-party content compliant.

For developers and partners, we publish internal guidance to ensure consistency with WCAG 2.1 AA and to support accessible design patterns for booking flows and client portals used by Camden gardeners. We also maintain a register of known issues and remediation timelines to keep accessibility improvements transparent.

Thank you for reading our accessibility statement. We take accessibility seriously and welcome the opportunity to improve the experience for everyone seeking gardening and horticultural support in the Camden area. Your requests and observations help us refine our approach and deliver better, more inclusive gardening services in Camden.